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Frequently Asked Questions

Answers to the most common questions about generator repairs, servicing costs, emergency callouts and maintenance across Gauteng.

Costs & Pricing

How much does generator repair cost in South Africa?

Generator repair costs depend on the fault, the brand and the parts required. Minor repairs such as oil changes, filter replacements or battery swaps typically range from R500–R1,500. Moderate repairs including AVR replacement, fuel system cleaning or control panel work generally cost R3,000–R8,000. Major overhauls, alternator rewinds or engine rebuilds can exceed R15,000. We provide a written quote before any work begins — no surprises.

Emergency Service

Do you offer emergency generator repair services?

Yes. We provide same-day emergency callouts across all of Gauteng. Our response team is deployed province-wide and most callouts receive an on-site technician within 2–4 hours of your call. We prioritise businesses, essential services and properties with medical or security dependencies.

Maintenance

How often should I service my generator?

We recommend servicing every 200–250 running hours or at minimum once per year — whichever comes first. For standby generators used regularly during loadshedding, quarterly inspections are advisable. Regular servicing prevents expensive breakdowns, extends equipment lifespan and ensures the generator performs to its rated capacity when you need it.

Brands & Types

What generator brands do you repair?

We repair all major generator brands including Cummins, Caterpillar, Perkins, FG Wilson, Deutz, Volvo, John Deere, SDMO, Kipor, Ryobi, Honda, Yamaha and Atlas Copco. Our technicians are factory-trained and equipped to work on both diesel and petrol generators of all sizes, from small residential units to large industrial standby systems.

On-Site Service

Can you repair my generator on-site?

Yes. Our mobile workshops are fully equipped with diagnostic tools and common spare parts. The vast majority of faults — including AVR replacement, fuel system repairs, control panel work, battery replacement and general servicing — are resolved on-site on the first visit. Major repairs requiring specialist workshop equipment, such as alternator rewinding, are handled at our facility.

Service Areas

What areas in Gauteng do you cover?

We cover the entire Gauteng province: Johannesburg, Pretoria, Sandton, Midrand, Centurion, Randburg, Roodepoort, Kempton Park, Boksburg, Benoni, Germiston, Alberton, Edenvale, Krugersdorp, Springs, Soweto, Fourways and Vereeniging — and all surrounding suburbs and industrial areas.

Warranty

Do your repairs come with a warranty?

Yes. All repairs are backed by a minimum 3-month workmanship warranty. Parts installed carry the relevant manufacturer warranty. If a fault we repaired recurs within the warranty period, we return and resolve it at no charge — no questions asked.

Troubleshooting

Why is my generator not starting?

The most common causes are: a flat or failed battery, fuel issues (empty tank, stale or contaminated diesel, clogged fuel filters), a faulty starter motor, glow plug failure (diesel), spark plug failure (petrol), or a control panel fault preventing the auto-start sequence. Our technicians carry diagnostic equipment and common parts to resolve most starting faults on the first visit.

Testing

What is load bank testing and do I need it?

Load bank testing applies a controlled electrical load to your generator to verify it can deliver its full rated output under realistic conditions. It also clears wet stacking — unburned fuel deposits that build up in diesel generators that run infrequently or at low load. We recommend annual load bank testing for any critical standby system, and it is often required by insurance providers for compliance certification.

Repair Times

How long does a generator repair typically take?

Minor repairs such as battery replacement or oil changes take 1–2 hours on-site. Moderate repairs including AVR replacement or fuel system cleaning take 2–4 hours. Major repairs like alternator rewinding or engine overhauls typically require 2–5 days depending on parts availability. We give you a realistic time estimate before work begins.

Parts & Spares

Do you stock generator parts and spares?

Yes. We stock a broad range of genuine and quality-matched aftermarket parts including filters, belts, batteries, AVRs, control panels, fuel pumps, injectors and more. We can source parts for any generator brand and provide competitive pricing. Parts sourced through us come with full supplier traceability.

Installation

Can you install a new generator?

Yes. We provide complete installation services: site assessment, generator sizing advice, base or mounting installation, fuel tank and supply line setup, automatic or manual changeover switch wiring, full electrical connections and commissioning. All installations comply with SANS standards and local authority requirements.

Still Have Questions?

Our technicians are happy to answer any question about your specific generator — call us or send a message and we will get back to you promptly.

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Same-day callouts · All brands · All Gauteng areas

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